Terms of Service

Terms of Service

Welcome to TheraPalm. By accessing or purchasing from our website (therapalmstore.com), you agree to the terms and conditions below. Please read them carefully.

1. General Information

TheraPalm is an independent e-commerce brand that provides wellness and massage products to customers worldwide. By using our website, you agree to comply with these Terms of Service.

We reserve the right to update information, modify prices, or change services at any time without prior notice.

2. Use of Our Website

You agree not to use this site for any unlawful purpose or to violate any applicable laws.
You must not interfere with the website’s security features or attempt unauthorized access.

3. Product Information

We make every effort to display accurate product descriptions, images, and specifications.
However, we do not guarantee that all information is error-free and reserve the right to update details at any time.

4. Orders & Payment

All orders are subject to availability.
Payments are processed securely through our payment partners. We do not store credit card information.

We reserve the right to refuse or cancel any order due to suspected fraud, incorrect information, or policy violation.

5. Shipping & Delivery

Processing time: 1–3 business days
Estimated delivery time: 7–15 business days

Delays due to customs, holidays, or carrier issues are outside our control.

6. Returns, Exchanges & Refunds

We offer exchanges or refunds for manufacturing defects or order discrepancies according to our Return Policy.

Customers may request cancellation within 7 calendar days after receiving the product.

7. Privacy & Data Protection

Your personal information is handled according to our Privacy Policy.
By using our store, you consent to our processing of your data.

8. Limitation of Liability

TheraPalm is not liable for indirect, incidental, or consequential damages arising from product use or website access.
Massage devices should be used responsibly and are not medical devices.

9. Intellectual Property

All content on this website—including images, text, logos, and design—is the property of TheraPalm and protected by copyright laws.

10. Governing Law

These Terms are governed by the laws of the country in which the company operates.

11. Contact Information

For questions about these Terms, contact us at: