Shipping and Delivery Times

Shipping & Delivery Times

At TheraPalm, we partner with reliable logistics and manufacturing centers in the United States, Europe, and Asia to ensure consistent quality and fast delivery worldwide.

Processing Time

All orders are processed within 1–3 business days after payment confirmation.
Once your order is shipped, you will receive a tracking number by email within 5–10 business days.

Delivery Time

The estimated delivery time is:

7–15 business days, depending on your country and local postal services.

These are average timeframes and may vary slightly during high-demand seasons or customs processing.

Order Tracking

Once your order is dispatched, you will be able to track it using the tracking code provided via email.
If you need help with tracking or have questions, our support team is available and ready to assist.

Delays or Issues

If your order exceeds the estimated delivery window, please contact us so we can investigate directly with our logistics partners.
If a logistics issue is confirmed, we will offer one of the following options:

  • A replacement shipment, or

  • A full refund

Your satisfaction and confidence in our service are our priority.

Customer Support

For shipping questions, contact us at:

mysnapactionstore@gmail.com