Privacy Policy

Privacy Policy

At TheraPalm, we are committed to protecting your personal information and ensuring a safe and transparent shopping experience. This Privacy Policy explains how we collect, use, store, and safeguard your data.

Information We Collect

We may collect the following information when you interact with our store:

  • Name

  • Email address

  • Shipping details

  • Order information

  • Payment-related data (processed securely by our payment partners)

Only essential data is stored and used to process your order, improve our services, and communicate with you when necessary.

How We Use Your Information

Your information is used for:

  • Processing and delivering your orders

  • Providing customer support

  • Sending updates related to your purchase

  • Sharing promotions and new product announcements (optional and can be opted out at any time)

We never sell, rent, or trade your personal information.

Payment Security

All payments are processed securely through trusted third-party payment gateways.

  • We do not store your credit card number or sensitive payment details.

  • These details are used only during checkout and handled exclusively by the payment processor.

This ensures complete safety and confidentiality during your purchase.

Data Protection & Security

We use secure eCommerce technologies and industry-standard safeguards to protect your personal data from unauthorized access, misuse, or disclosure.

Information Sharing

We only share personal data under the following circumstances:

  • To comply with legal obligations, court orders, or government requests

  • At the customer’s explicit request

  • With trusted service providers who help us operate the website and fulfill orders (e.g., payment processors, logistics partners)

These partners are required to handle your data responsibly and securely.

Your Choices

You may request:

  • Access to the personal data we hold about you

  • Corrections to inaccurate information

  • Removal of your information (when legally permitted)

  • To unsubscribe from marketing emails at any time